Dusty But Satisfying
THE WIN
This may have been a smaller Xturf project, but it represented something bigger: contractor confidence.
The contractor on this job is bidding and winning Xturf projects independently, without needing AJ involved in every opportunity. That's a sign that the training, support, and previous installations are paying off.
Helping contractors become self-sufficient is one of the best indicators of long-term success.
ZEO-WHITE WARNING …
This product can be dusty!
WHAT WE LEARNED
This was AJ's first installation using Zeo-White infill, and it came with an unexpected surprise: dust.
During installation, the infill generated more dust than anticipated, which initially raised some concerns. After a quick call to Mike and some troubleshooting on-site, the team found the solution.
A thorough power brooming followed by wetting down the surface significantly reduced the dust and delivered the desired finish.
The lesson: new products and materials can present surprises, but understanding how to respond is what keeps a project moving forward.
“The dust scared the s#!t out of me at first, but we played it cool, got the answer, and everything worked out.”
PRO TIP
Keep your poker face.
When something unexpected happens on a job site, contractors and homeowners often take their cues from you. Stay calm, gather information, and lean on your Alliance team members when questions arise.
In this case, the Zeo-White dust looked concerning at first, but a quick call, a simple solution, and a little patience turned a stressful moment into a non-issue.
As AJ put it: "The dust scared the s#!t out of me at first, but we played it cool, got the answer, and everything worked out."
Sometimes the best tool on the job site is confidence.