Training first, success follows
THE WIN
Serenity Landscape Group trusted Alliance to provide training and support on their first Xturf installation.
From the start, the team approached the project with the right mindset. They listened, came prepared, and treated the installation as a hands-on training opportunity. By working closely together throughout the process, the contractor gained confidence with the product and installation techniques.
The result? A successful first installation that helped position them for additional turf projects moving forward.
WHAT WE LEARNED
While the installation was successful, the project took about a day longer than originally anticipated.
Looking back, Juan’s recommendation is to build extra time into the schedule—especially for first-time installations. Turf projects often involve a learning curve, and allowing additional time helps reduce pressure while ensuring quality workmanship.
“Remember, your role is not to install the turf—it’s to train and guide the contractor through the process.”
PRO TIP
Take command of the installation.
Remember, your role is not to install the turf—it’s to train and guide the contractor through the process. Establish best practices early, answer questions, and help the crew build confidence throughout the installation.
Bonus tip:
Leave 3–6 inches of excess turf around edges and seams during layout. You can always trim material away, but you can’t add it back once it’s cut.
